Privacy Policy

By providing your information, you consent to its use for calling, SMS, email, and WhatsApp communication purposes.

At ChatiQ, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://chatiq.live or use our products and services. By accessing or using ChatiQ, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you register for an account, submit a contact form, request a demo, subscribe to our services, participate in webinars, communicate with our support team, or otherwise interact with our website. This information may include your name, email address, phone number, company name, job title, and any other details you voluntarily provide.

We may also automatically collect certain technical and usage information, including your IP address, browser type, device information, operating system, pages visited, date and time of access, referring website, and other analytics data. This information helps us understand how visitors use our website and enables us to improve our products and services.

2. How We Use Your Information

The information we collect is used to provide, operate, maintain, and improve ChatiQ products and services. It also enables us to communicate with you regarding product demonstrations, onboarding, customer support, service updates, account notifications, webinars, marketing campaigns, and promotional offers through phone calls, SMS, WhatsApp, and email.

We may also use your information to personalize your experience, improve website performance, enhance security, analyze usage trends, develop new features, comply with applicable legal obligations, and resolve disputes.

3. Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. Although we take reasonable precautions to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

ChatiQ uses cookies and similar tracking technologies to improve website functionality, analyze traffic, remember user preferences, and enhance your browsing experience. Cookies also help us understand how visitors interact with our website so we can continually improve our services.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the availability or functionality of certain features on our website.

5. Third-Party Services

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our website, hosting our platform, processing payments, managing customer relationships, sending communications, providing technical support, performing analytics, or delivering other business-related services. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

We may also disclose information where required by law or when necessary to protect our legal rights, comply with legal obligations, or respond to lawful requests from public authorities.

6. Your Rights

Depending on applicable law, you may have the right to access, update, correct, or delete your personal information. You may also request a copy of the personal data we hold about you or withdraw your consent for receiving promotional communications at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

ChatiQ services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page along with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.

Website: https://chatiq.live

Email: info@sinisyssoft.com

Phone: +91-85088 12345

Consent Notice

By submitting your information through the ChatiQ website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your information. You also agree that ChatiQ may contact you through phone calls, SMS, email, and WhatsApp regarding product demonstrations, support, updates, marketing communications, and other service-related information in accordance with this Privacy Policy.