By providing your information, you consent to its use for calling, SMS, email, and WhatsApp communication purposes.
At ChatiQ, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, products, and services. By using ChatiQ services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information.
Personal Information
When you register, fill out a contact form, request a demo, subscribe to our services, attend a webinar, or contact us, we may collect information such as your name, email address, phone number, company name, job title, and any other information you voluntarily provide.
Usage Data
We may automatically collect technical information including your IP address, browser type, browser version, device information, operating system, pages visited, referring website, time spent on our website, and other analytical information to improve website performance, security, and user experience.
2. How We Use Your Information
Your information may be used for the following purposes.
To provide, operate, maintain, and improve ChatiQ products and services.
To communicate with you through phone calls, SMS, WhatsApp, and email regarding product demonstrations, onboarding, support, webinars, updates, and service notifications.
To send important announcements, account-related information, marketing communications, newsletters, and promotional offers.
To analyze website usage, improve website functionality, enhance security, and develop new features.
To comply with legal obligations, resolve disputes, and enforce our terms and policies.
3. Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
Although we take reasonable precautions to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
ChatiQ uses cookies and similar tracking technologies to improve website performance, personalize content, remember user preferences, and analyze website traffic.
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
5. Third-Party Services
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted third-party service providers who assist us in operating our website, hosting our platform, managing customer relationships, processing payments, providing technical support, delivering marketing communications, or performing analytics. These providers are required to maintain the confidentiality and security of your information.
We may also disclose information where required by law or when necessary to protect our legal rights or comply with lawful government requests.
6. Your Rights
You have the right to access, update, correct, or request deletion of your personal information.
You may also withdraw your consent for receiving promotional communications at any time by contacting us or by using the unsubscribe option available in our email communications.
7. Children’s Privacy
ChatiQ services are intended for users who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will promptly delete it.
8. Changes to This Privacy Policy
ChatiQ may update this Privacy Policy from time to time to reflect changes in our products, services, business practices, or legal requirements.
Any updates will be posted on this page together with the revised effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us.
Email: info@sinisyssoft.com
Consent Notice
By submitting your information through the ChatiQ website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information.